You would need to raise a ticket with our help-desk, with all the possible details like sender email ID, recipient email ID, subject if possible, etc, who will trace the same transaction from the logs to present the facts as a report. Note that this is possible to do only for the number of days of retention of the logs (which is 30 days).
Viewed 556 Times 0 Comments Date : 24.03.2017
Was this answer helpful ? Yes (0) / No (0)