March 24, 2017

Do we, as customers, have the access to the information on the servers?

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Sure  you do. You can access all your information via authenticated and  authorized accesses services like POP, IMAP, HTTP, XMPP etc. Selected  people from your team can also be given restricted or complete  administration rights to access the properties of the users and groups.  However since the servers are shared, command line access to the server  console will not be available to your team. For any back-end access to  your information, logs or store, you may request for the same to our  help desk, who will do their best to help you out, under the preview of  the SLA.

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