March 24, 2017

How does Mithi SkyConnect handle “Huge delay in mails getting delivered”?

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This is not normal in a well configured, well resourced and well monitored system.
To  prevent such situations which link back to large number of mail in the  queue, SkyConnect is configured with the spam control features, mail  policies, mail flow controls, and other controls, which essentially  enforce disciplined use of the resources. However in the case of any  eventuality, our servers are monitored by our engineers and by automated  tools 24/7, and any parameter crossing thresholds, receives due  attention by our staff to diagnose and fix.

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