How does Mithi SkyConnect co-exist with Google Apps on the same SMTP Address space (email domain)?

Requirement :


There is a requirement to host the email infrastructure of a company across 2 different solutions, such that both the solutions share the same SMTP address space and the company can divide their mailboxes across the two solutions. This is typically done to allow a set of users to use one of the solutions for the value that it offers and allow the remaining users to derive benefit from the value delivered by the other mailing solution.

Essentially your critical requirements are not met entirely by one solution, but the benefits offered by that solution cannot be ignored either. In the

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Live Case Study: How FFreedom achieved Better adviser productivity with Mithi SkyConnect

With the objective of making the advisers, selling financial products, better equipped to establish trust and assist the customer with their financial planning, Mithi’s customer FIINFRA (Ffreedom Intermediary Infrastructure Pvt. Ltd.) has created a suite of applications that includes a adviser portal and a set of financial planning tools to assist the Advisers in delivering superior financial advice to their customers.

FIINFRA needed to integrate a ready suite of Security and Collaboration Applications like email, video chat, Attachment capture and record, etc with their adviser portal to enable the Advisers to establish a high touch engagement with their customers.

The Team at FIINFRA, after

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Cleaning up a ‘Dirty’ Economy

“In a few decades, the relationship between the environment, resources and conflict may seem almost as obvious as the connection we see today between human rights, democracy and peace”~ Wangari Maathai , Winner of the Nobel Peace Prize ~

It was with some dismay that I began to notice the growing amount of filth everywhere. Around the years 2001-2 the economy had begun to pick-up speed again and in a couple of years I had almost begun to hope for a slow down. Maybe I thought, we should slow down, rethink our path to economic progress. It seemed like we were paying a

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5 Ways Video Chat Impacts Enterprise Productivity

Communication plays a central role in the daily running of a business. With the evolution of technology, video conferencing is rapidly gaining acceptance across all sectors and sizes of businesses.

With a rapidly changing business environment opening up many new opportunities for start-ups and small businesses in India, use of digital technology to improve the speed and scale of operations is fast becoming a necessity.

For the nearly 48.8 million small and medium-size businesses in India, video telephony offers a great cost effective opportunity to improve operational efficiencies.

Since it’s introduction in 1982, video conferencing technology has advanced significantly driven by innovation and changing

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7 Areas Where CIOs Should Spend Their IT Budgets in 2016

We’re well into 2016 and it is time for SMBs and large scale enterprises alike to decide on the IT priorities for the rest of the year. While these decisions span various functions of the company, they have significant bearing on the overall cost and performance for an organization and therefore should be of interest to those leading it.

Here are some of the national and international forecasts and predictions by experts in the tech community:

1. Cloud Computing will be heavily invested in

Simplifying IT operations, faster adoption of newer technologies and big gains in flexibility are some of the benefits enterprises hope
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5 Unavoidable Reasons to Adopt Collaboration Services on the Cloud

The way business happens has changed dramatically over the last few years. More and more businesses are keen to engage and collaborate with stakeholders within and beyond the four walls of their enterprise. Whether it’s the coworkers, customers, partners, suppliers, or any other external groups – businesses are keen to collaborate with them in real time, regardless of where they might be located.

Related : Business Impact of Email and Collaboration Technologies

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When to use POP, IMAP or Web client

End users can access their mailboxes via web clients or desktop email clients such as Outlook / Outlook Express / Thunderbird etc. When configuring a desktop email client to check the incoming mail, the connection to the server can be an IMAP or a POP connection.

Organizations need to decide on a mail access policy depending on a number of factors such as the messaging server architecture, available bandwidth on the connections from the user’s desktop to the server, mail archiving policies, etc. The following paragraphs will help administrators decide on a suitable policy for individual users. System administrators can define a global policy

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7 WANTS of an IT Manager of a Small to Medium sized business

Your business may belong to a niche fragment of the industry, or be among the more commonly existing businesses; but if you have more than 50 employees and are looking ahead at business growth, you’ll definitely have things like capacity, productivity and performance hindrances on your mind 24×7.

Interactivity and effective communication (internal and external) is the key to business operations and it can only express itself if it is ably aided by a back-end setup that is strong, scalable and reliable. It is this very platform that contemporary business ventures vie for.

Effective storage, management and transportation of data, voice and video traffic

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From BYOD to CYOD: Almost impossible to ignore mobile devices in the workplace

More than a decade ago, owning a mobile phone with a coloured screen was a sure sign that ‘you had arrived’. The next high was the advent of 2G technology, which allowed us to send multimedia messages. Further advances in technology brought us RIM’s Blackberry, which took this to the next level. Executives had now reached the zenith of connectivity by accessing their corporate emails via their Blackberry – a revolution in its own.

Circa 1994, starting with IBM’s ‘Simon’, technically the world’s first Smartphone, the journey has shown a tremendous advance in mobile technology. We have been through the Palm, the Nokia 9000, … Read the rest

Making things better at the workplace through Baya’s Video Conferencing feature

The last release of Connect Xf 3.18, launched the new Video calling and Multi party video conferencing facility (in Beta currently), from right within the browser. This allows the user to simply dial a colleague from the roster and have a audio/video chat with him/her and also add multiple people into the call to have an audio video conference with them. To join the call, a person only needs access to a browser and a web camera (easily available on most devices today). More details about the Audio video chat feature can be seen here. We did a little study internally within Mithi and
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